What Is Bell Desk In Hotel

Daily luggage movement register.

What is bell desk in hotel. Guest arrival procedure step 1. Function of bell desk 2. The bell service staff is of critical importance to a hotel as they are the first and the last people on the hotel s staff that a customer interacts with. Make sure that the luggage is handling properly.

Functions of bell desk luggage handling handling of guest luggage is done at various occasions such as arrival during stay and at time of departure. The bell desk informs the front office of the intention of the guest to check out so that the cashier can prepare the bill. Bell desk is situated in the lobby area. Bellboy or bellhop is an american english term.

Guest luggage handling procedure for front office bell desk staffs. The bell captain will initiate the arrival errand card by giving the bell boy who is attending to the guest an identity number. Bell desk is the first place who meet and greet the guest and help the guest by carrying the luggage s. Handling lagguage of guest firstly take the guest out from the texi very safely.

The bell desk of a hotel is where the bellhops boys who move and store luggage for guests are based. Every guest service is an important matter in hotel. This employee traditionally was a boy or adolescent male hence the term. No luggage of guest is left in the cab.

Handle the guest hand beg to the guest. Only after the front office is satisfied regarding the payments of bills and retrieval of the room key then they would they allow the bellboy to remove the luggage outside the premises of the hotel. Although his team bell boys is handling luggage and sometime works as a messenger but their job is no of less importance. The job s name is derived from the fact that the hotel s front desk clerk rang a bell to summon an employee who would hop jump to attention at the desk to receive instructions.

The bellman s job is to greet customers direct them to the check in desk carry the customers baggage to and from their cars and educate guests on the contents and features of their hotel rooms. They also play a vital role in building hotel s image. Sunil kumar lecturer 2. When a guest arrives the doorman buzzes the bell captain s desk for a bell boy.

Then take the guest luggage from the cab. They also store guests luggage after they. He has got the authority on bell boy s activity and performance. Procedure for storing guest luggage for long time.

Paging bell desk is responsible for paging a guest the paging is a system of locating the guest in the hotel.