Saic Service Desk

Security services get information on personnel security clearance transaction and security onboarding requirements. Relentless pursuit of integration and modernization excellence. In support of these services mra and the vanguard 2 2 1 program currently has an opening for a tier 1 service desk technician who will provide world class customer service and technical support via phone in person and or other communication mediums.

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Saic service desk. The level 1 service desk agents various shifts will be required to support our clients and the contractual service level in the achievement of prompt response high level customer service and technical first contact support. The dedicated tier 1 service desk technician is a heavily focused customer facing role that works in a high paced operational environment and. Provides administrative and technical. The successful candidate must be flexible in days and hours worked.

They will be required to clearly articulate customer requirements and interface with a variety of saic second level teams and third party service providers. Description we are currently seeking a motivated career and customer oriented enterprise service desk agent to join our team in ft. Knowledge in standard service desk practices itil and iso 9000. Saic has an opportunity for a service desk manager in broomfield co or somerset ky.

With our extensive civilian agency and dod mission experience we design and manage all types of it infrastructures and service models to empower your people in delivering your target outcomes. A service desk agent l2 will be required to support saic clients and the contractual service level in the achievement of prompt response high level customer service and technical support. The role focuses on delivering a high resolution result is required to clearly articulate customer requirements and interface with a variety of saic first level teams third level teams and third party. The level 1.

Get instructions for saic always on vpn. We are currently seeking a motivated career and customer oriented service desk agent l1 to join our team to begin an exciting and challenging career with saic. Plans organizes and manages groups of employees engaged in various technical duties. We are seeking motivated career and customer oriented service desk manager interested in joining our team in alexandria va and exploring an exciting and challenging career with saic responsible for.

Shafter to begin an exciting and challenging career with saic. Overall project management of complex multi task it contracts. Desired skills experience. Enterprise it achieving organizational efficiency and effectiveness means running a focused digital environment.

Familiar with standard report and supervisory software such as servicenow google docs excel powerpoint knowledge management software and. Contact the service desk 24 7 at 877 999 7242 or international 00 1 865 481 1010. Employees and consultants of saic can use the links below to access internal tools and support.