Is Help Desk A Good Job

It s a good introduction to the flexibility needed to succeed in the tech industry.

Is help desk a good job. The other is that it s a good opportunity to learn about the company and flex your people skills. I started as a helpdesk analyst and 3 years later im a software developer. While one third of non desk job holders earned more than 50 000 a year that figure was one half for the desk job workers. All from no experience or qualifications.

As this person handles a lot of the issues on the front lines and deal with a lot of the end user support. Sure its a dull job for a lot of people but its good experience and helps you get yourself onto another job up the ladder. Here are a few reasons why. This provides support to the company s objectives and facilitates the growth of its business by increasing the number of returning customers.

Help desk technicians work with nearly every system a. People have varying views of the career potential for help desk pros. The help desk acts as the first place for. Improvement in product quality.

But more important a help desk job can put you in a good position for future growth. Petersen compares the role to being superman coming to the rescue when people are in need. The fact is helpdesk is a fantastic area to get your foot in the door with little to no experience. Working the help desk can build up your aptitude for interacting with others which can only assist your career later on.

Theres little to no chance i d have managed that aiming straight for a developer position. While working the it help desk certainly isn t a walk in the park our experts agree the position definitely has its perks. When it comes to the help desk every day is a new challenge. This discrepancy doesn t mean that a desk job is a guarantee of high.

The help desk position is one of the most important roles in i t.